iHelpdesk21 allows organizations to easily coordinate, track, and report on help desk requests and activity. Organized in "files" a full ticket and support history for each client is available. Communication with clients is managed by email and/or SMS. iHelpdesk21 was written in ASP 3.0 and is powered by a SQL Server 2005 Database.
iHelpdesk21 is available in two Editions. The iHelpdesk21 Standard Edition (starting from $129) offers the full power of E-Support without support plans or support agreements you offer to your clients. The iHelpdesk21 PROFESSIONAL (starting from $199) offers the integration of support plans or support agreements. Your clients get access to iHelpdesk21 only according to the service plans the have signed up with you.
ASP Help- And Supportdesk is a property of ASP Help- And Supportdesk respective authors, vendors and developers. You can download ASP Help- And Supportdesk for your hardware. If you want to use ASP Help- And Supportdesk for other purpose, Please contact the authors, vendors and developers of ASP Help- And Supportdesk.