Full knowledgebase & customer support solution.
Clients can read the knowledgebase that is organized with nested categories (unlimited categories, sub-categories, even sub-categories to the subcategories), news articles, category alerts (current service affecting/important data about this particular subject), take downloads, make & store notes, get downloads, do an advanced search, rate articles, read 'related articles', or submit a new ticket/question.
Agents can control which categories can be submitted to, on a per client basis, enable/disable client self-registration, use a WYSIWYG text editor to provide attractive answers, upload files for customer downloading (or add images to KB and news articles), get email notifications, tasks calendar & contacts...
There are far too many features to list here. Please try the online demo, or request a 30-day free trial download.
Expinion.net has 1000s of clients, in 142 countries, and this our best application ever.
Help Connection.NET is a property of Help Connection.NET respective authors, vendors and developers. You can download Help Connection.NET for your hardware. If you want to use Help Connection.NET for other purpose, Please contact the authors, vendors and developers of Help Connection.NET.
